Skip to content
Client login
Menu

Terms & Conditions

Last updated: 23 October 2026

These terms cover your use of this website. They are an agreement with Double Support for Technology, 5th floor, offices E2-E3-E4-E5-E6-E7-E8, Faisaliyah Center (67), Wasfi Al-Tal Street (Gardens), Amman, Jordan. "Double Support" is the name we use across this site.

What this website is

  • This website describes what Double Support does, and lets you ask for it: your own Zyntra from the price builder, domains, email and hosting from the store, an enquiry, or a job.
  • The price builder and the store show the prices on our invoice. Everything else — prices, timescales and terms for any other service — comes from us in writing, for your project.
  • Nothing is charged on the site. A request or an order from the site is confirmed by our team, and you pay against our invoice. Your own Zyntra is up and running within one day of your payment.
  • Accounts. Client accounts are opened by our team; clients then sign in to their own client portal. The site has no sign-up of its own.
  • The Client login link takes existing clients to their own portal, which is a separate system.
  • Links to other websites are for convenience. What happens on them is not ours to control.

Using the material on this site

The text, images, logos and design of this site belong to Double Support or to whoever licensed them to us. Client logos belong to those companies and are shown unchanged.

You may read, print and share the pages. You may not copy the site's text or images to use as your own.

Our services

What a service includes, what it costs and how long it takes are agreed in writing with each client before the work starts. These terms do not replace that agreement.

Who owns the software

Our products — Zyntra OS and its editions (Zyntra Legal, Zyntra Real Estate, Zyntra Hotel, Zyntra E-commerce, Zyntra Appointments, Zyntra Repair, Zyntra Garage, Zyntra Concierge, Zyntra Contracting, Zyntra Clinic, Zyntra Dental, Zyntra School, Zyntra University, Zyntra OTA), Zyntra Call Center, Flowrica, and everything else we provide as a service — belong entirely to Double Support. When you use one, you subscribe to it; you do not buy the software itself. That is also what keeps it working for you: we maintain it, fix it and keep developing it, so you are not left holding a system you have to keep alive on your own.

When we build a system specifically for you, who owns its code is agreed in your own contract for that project, including whether you receive the source code. We settle it with you before the work starts, not after.

Governing law

These terms are governed by the laws of Jordan, and any dispute about them is heard in the courts of Amman.

Personal data

How we handle personal data is set out in our Privacy Policy.

Contact

If something is wrong, tell us: [email protected] or +962 795 900 124. For anything about personal data: [email protected].

Changes to these terms

When these terms change, the date at the top changes with them.

Frequently asked questions

What do these terms cover?

Your use of this website. They are an agreement with Double Support for Technology in Amman, Jordan. The work on any service is agreed separately, in writing, before it starts.

Am I charged anything on the website?

No. A request or order from the site is confirmed by our team, and you pay against our invoice. Your own Zyntra is running within one day of your payment.

Can I sign up for an account on the website?

No. The site has no sign-up of its own: our team opens client accounts, and clients then sign in to their own client portal.

Do we own Zyntra OS once we subscribe?

No. Zyntra OS, its editions, Zyntra Call Center and Flowrica belong to Double Support; you subscribe to them rather than buy the software. We keep maintaining, fixing and developing them for you.

Who owns a system you build specifically for us?

That is set in your own contract for the project, including whether you receive the source code, and it is agreed before the work starts.

May I share or reuse the content of this site?

You may read, print and share the pages, but you may not copy the site’s text or images to use as your own.

Which law governs these terms?

The laws of Jordan, and any dispute about them is heard in the courts of Amman.