Zyntra OS
Zyntra OTA
Zyntra Legal
Zyntra Real Estate
Zyntra Hotel
Zyntra E-commerce
Zyntra Appointments
Zyntra RepairCall center agents
Agents in Amman who speak with an American accent, on calls, chat and email, covering every US time zone and Europe in three shifts.
See call center agentsSoftware and people behind your business
Your software, your system, your customers — one company behind all three.
Double Support builds business software, runs Zyntra OS, and staffs the call center your customers talk to — from Amman, Tbilisi and Florida.
Zyntra OS is SaaS: your own installation, with its own database, is up and running within one day of your payment.
Companies that have worked with us
Hundreds of companies trust us with the systems they run on. Among them are clients who have been with us for more than seven years, including companies in Jordan's aviation sector, serving travellers at Queen Alia International Airport.
Tikram for Airport Services, part of Royal Jordanian, runs its airport services at Queen Alia International Airport on Zyntra OTA, our own travel platform, which we built and still run for them.
We build your software
Applications, APIs and the integrations behind them, written by our own team in Amman and Tbilisi.100 agents
We answer your customers
English-speaking agents with an American accent, on calls, chat and email, covering every US time zone and Europe in three shifts.We make our own product
Zyntra OS: sales, projects, accounting, HR, inventory and much more in one system, with Flowrica built in.E-Invoicing
Connecting your invoicing to Jordan's National Invoicing System or Saudi Arabia's ZATCA, as an approved provider in both.
73 ready connections — every one free
WhatsApp, Microsoft 365 and Teams, Twilio, Stripe, PayPal, HyperPay, Mastercard, JoFotara, DocuSign, Jira and GitHub — and more. We take no setup fee for anything our customers need that improves their work: enter your own account and key, and it works. You pay your subscription to the service provider only, not to us; the connection with Zyntra is free.
What we do
Four things, under one roof.
Build your software
Web, mobile, desktop and tablet applications, APIs and integrations, from a first MVP to a system your business runs on.
See our development servicesRun and protect it
DevOps, deployment, infrastructure support, backup and disaster recovery, and software security, so what we build keeps working.
See our support servicesZyntra OS, our product
A business management system for sales, projects, inventory, accounting, HR and much more, with a portal for your own clients.
See Zyntra OS180 people across three offices
Who we are
180 people, three offices, three lines of business. Our head office in Amman holds the software team and 100 call center agents; a second development center in Tbilisi adds 30 developers; and we have an office in the United States. Building software for other companies taught us what a business needs from its systems, and that’s where Zyntra OS comes from: our own business management system, built for companies anywhere, in Arabic, English or any other language.
Our developers can build and run your software for you, or work inside your own team.
Zyntra OS
Zyntra OS: business software as easy as your social media
Big enterprise systems need training, and every time someone leaves, you start that training again. We built Zyntra OS to be easy instead: sales, projects, inventory, accounting, HR and much more, in one system your team finds its way around the way it does on social media. And Flowrica, built into Zyntra OS and a button away on every screen, does the work with you: it asks one plain question at a time, gives you your own records to choose from, and fills the form for you to save. You don’t need to know the system to use it. Next, we’re working on connecting Flowrica to other business systems, not only Zyntra OS. It also gives your own clients a portal where they follow their projects, view invoices, open shared documents and sign contracts.
Each company gets its own installation and its own database, set up by our team.
Ask for a demo See your price See all Zyntra OS modules Meet Flowrica Zyntra Legal for law offices Zyntra Real Estate for real estate agencies Zyntra Hotel for hotels Zyntra E-commerce for online shops Zyntra Appointments for bookings Zyntra Repair for repair shops
Zyntra OS
Editions for your sector
Zyntra OS comes in specialised editions — each the whole system with its sector's own part switched on — and can be shaped to any other sector.
- Zyntra Legal — for law offices: cases, parties, hearings, legal deadlines, powers of attorney, time and invoices
- Zyntra Real Estate — for real estate agencies: properties for sale and rent, leases invoiced each period, owner statements and your own listings website
- Zyntra Hotel — for hotels: the room calendar, stays and bills, housekeeping, rates, the booking platforms' calendars and your own booking website
- Zyntra E-commerce — for online shops: your own shop website, products and stock, orders as Zyntra sales and invoices, returns, deals, points, sellers, auctions and classifieds
- Zyntra Appointments — for bookings: services, staff hours, a booking calendar, front desk, waiting list, coupons and your own booking page
- Zyntra OTA — for travel companies: GDS, hotels, tours, transfers, visas, insurance, and B2B and B2C portals
- Point of Sale — a shop's tills, shifts and cash drawer in any of them, with every sale an invoice in Zyntra OS
- Any other sector — Zyntra OS is shaped to your business: you switch on only the modules you need, add your own fields to records and print them on your documents, set the numbering of each kind of document, lay out your own PDFs and email templates, and let Flowmind rules do the routine work — in Arabic, English or any other language.
Why Zyntra OS?
Every module of the menu, what it really does, and what other systems charge extra for — included here.
Zyntra OS in numbers
44modules you switch on when you need them
400+screens, every one in Arabic and English
20+report screens
73ready connections, at no extra charge
16payment gateways for your invoices
2+Arabic and English built in · any language through Setup › Translations
30areas Flowrica answers in
800+rights to decide who sees and does what
8,000+automated tests guarding it
1sign-in for all your companies — the software sets no limit on how many
JoFotaraJordan’s national e-invoicing, live
ZATCAready for Saudi e-invoicing
Services
Customer supportCall Center Agents Build softwareApplication Development · API Development · Systems Integration · E-Invoicing · Startup & MVP Services · Quality Assurance (QA Testing) · Application Maintenance Run and protect itDevOps · Implementation & Deployment · Infrastructure Support · Backup & Disaster Recovery · Software Security Data and AIData Engineering · Business Intelligence · AI Consulting · Generative AI Online essentialsWeb Hosting · Email Services · Domain Registration
Why companies work with us
Built, run and supported by the same team
The people who write your software are the people who deploy it, host it and answer when it breaks. There is no handover to someone else once it is delivered.We run our own product
Zyntra OS has been shipping since 2017, and we run our own company on it. We know what it takes to keep a system alive, not only to build one to a specification.We answer
Six working days a week, an evening shift, a standby team on Fridays, and our own clients answered before anyone else. That is what our name means.How we work
- A first session.Tell us the problem and what you need. We listen, ask questions, and tell you what we think. No commitment.
- A clear proposal.Scope, price and timeline, in writing, before any work starts. If something changes later, you see it in writing too.
- Built in stages.You see the system at each stage, not only at the end, so you can say “not that” while it is still cheap to change.
- Installation and training.We install it and train the people who will use it, until they can work in it without us.
- Ongoing support.The same team stays with you after delivery. That is the third reason above: we answer.
What a client says
We've worked with Double Support for seven years. They built and still support the systems we run our airport services on, and when something needs attention we get an answer from the same people who built it.
Why we do it
Our vision
Technology made in Jordan, built to a standard that holds anywhere, for businesses around the world.
Our mission
To serve our customers through the best solutions, the best software and the best people: the three things a company actually runs on.
Frequently asked questions
What does Double Support do?
Double Support is a technology company with 180 people across three offices: Amman in Jordan, Tbilisi in Georgia and an office in the United States. It runs English-speaking call center teams for companies in the United States and Europe, builds and supports software for other companies, and makes Zyntra OS, its own business management system.
Where is Double Support based?
Double Support’s head office is in Amman, Jordan. It also has a development center in Tbilisi, Georgia, and an office in the United States.
Does Double Support build new software or work with existing systems?
Both. Double Support builds new web, mobile, desktop and tablet applications, and also maintains, integrates and supports systems that already exist.
Can Double Support’s developers join our own team?
Yes. Double Support offers on-demand developers who work inside a client’s own team.
What is Zyntra OS?
Zyntra OS is a business management system made by Double Support. It brings sales, projects, accounting, HR, inventory and much more into one system that is built to be easy to use, and it includes Flowrica, which guides users through tasks one question at a time and fills the forms for them to save.
How do I contact Double Support?
Call +962 795 900 124 or email [email protected].
How long until my system is ready?
One day after payment. Zyntra OS is SaaS: your own installation, with its own database, is up and running within one day of your payment.
Where are Double Support's clients?
Around the world. Double Support is a Jordanian company with its head office in Amman, and its clients are in Jordan, Saudi Arabia, the UAE, Egypt, Iraq, Turkey, the United States, France and Germany. Among them are Bedrock, and Nahj Al Manar, the Haval cars agent in Jordan, with its Iraq branch, Nahj Al Iraq.
Does Zyntra OS have editions for specific sectors?
Yes. Zyntra Legal for law offices, Zyntra Real Estate for real estate agencies, Zyntra Hotel for hotels, Zyntra E-commerce for online shops, Zyntra Appointments for bookings and Zyntra OTA for travel companies — each the whole of Zyntra OS with its sector's own part switched on. Point of Sale adds a shop's tills to any of them.
Can Zyntra OS be tailored to my sector?
Yes: you switch on only the modules you need, add your own fields to records and print them on your documents, set the numbering of each kind of document, lay out your own PDFs and email templates, and let Flowmind rules do the routine work — in Arabic, English or any other language.
Sell what we build
Partners earn 15% to 35% on subscriptions and 20% on the projects we build — and our own team installs and supports every one of them.
Book a demo
Tell us a little about your company and when suits you — we will show you Zyntra OS and Flowrica on your own work.
Tell us what you’re building
Call or email us with the short version of your project, and we’ll come back to you.