Zyntra Concierge, the meet-and-assist edition of Zyntra OS
Zyntra Concierge: meet & assist and VIP airport services on Zyntra OS
Zyntra Concierge runs a meet-and-assist company from the first call to the last passenger: bookings with their passengers and flights, priced by your own lists for companies and for individuals, the day's manifest for reception, Fast Track cards, complimentary services, and the bills for commission and cars raised by themselves. It is built on Zyntra OS, so the customers, invoices, payments, purchases and accounting are part of the same system.

See it working
Pictures of a made-up company, taken from Zyntra Concierge itself.
Every booking, however it came
Bookings that came by phone, WhatsApp, email or in person, each with its customer — a company at its company price or a person — its passengers and its service day. A draft is a quote; confirming it makes the invoice.

One booking, with its money
The booking's invoice, what is paid and what is still due, the customer, and each service with its flight, its passengers, who is on reception and the price line by line. Print it for the airport with the lead passenger's name large for the sign.

Today's manifest
The service lines to carry out, by time and then flight, with what is done, not done or a no-show. Print the day, or one sheet per reception person, or download the daily log in your own columns.

Fast Track cards
A company's cards of so many entries: each entry taken is recorded with who took it and, when linked, its passenger and booking; an expired or empty card is refused, and a wrong entry is reversed, never deleted.

Your services and your prices
Meet & Assist for arrival, departure and transit, cars by city, lounges by the hour and extras, each with its price for individuals and for companies, and what each service includes.

Made for meet & assist
Zyntra Concierge is Zyntra OS with its Concierge part switched on, in English and in Arabic:
- The price is the system's. Worked out from your own lists — adults, children and infants, companies and individuals — and shown line by line before saving.
- A booking email becomes a draft. Flowrica reads it into a draft booking with the email under it; a person confirms it.
- Reception, given out. Each confirmed service goes to the reception person who is free, with the fewest services; a manager can move it.
- Special requests such as a wheelchair, a buggy or a porter, shown on the manifest and on the paper.
Corporate customers
What a company's agreement gives it, kept and counted:
- Complimentary services each month, taken from the allocation as bookings are made and given back when one is cancelled
- Fast Track cards of so many entries, each entry recorded
- When booking for a customer, Flowrica says what the rest of Zyntra knows: a contract ending soon, overdue invoices, an open ticket
The money, by itself
When a booking is confirmed:
- A Zyntra invoice is issued at the booking's price, and a payment, full or partial, comes with its receipt
- The commission bill to the vendor you choose, at your percent
- A bill to the car supplier for each car, at its purchase price
- The overview shows revenue, commission, car costs and profit for the month
What runs the company underneath
Zyntra Concierge sits on Zyntra OS, so the rest of the company is in the same system:
- Customers, with their bookings and travel companions on their page
- Invoices, payments and purchases
- A WhatsApp message when a booking is confirmed and a reminder before the flight, through Zyntra's own WhatsApp once you switch it on
- Flowrica, who answers about the day's services within your rights
- The full accounting, HR and payroll
Zyntra Concierge: frequently asked questions
What is Zyntra Concierge?
Zyntra Concierge is software for meet-and-assist, VIP airport services and concierge companies, made by Double Support in Amman, Jordan. It is the meet-and-assist edition of Zyntra OS.
Is Zyntra Concierge a separate system from Zyntra OS?
No. It is Zyntra OS with its Concierge part switched on, in the same installation, under its own name and mark.
Does Zyntra Concierge work in Arabic?
Yes. Every screen and every printout work in Arabic and in English.
How much does Zyntra Concierge cost?
Zyntra Concierge has one price a user a month. Choose Zyntra Concierge in the price builder on our Pricing page to see it for your number of users, monthly or yearly.
Talk to us about your service
Tell us how your team books and meets passengers today, and we'll show you Zyntra Concierge on a day like yours.

