Our clients
What our clients say
Owners and managers of the companies we work with, in their own words.
We've worked with Double Support for seven years. They built and still support the systems we run our airport services on, and when something needs attention we get an answer from the same people who built it.
What I like most is seeing everything in one place: sales, expenses, staff. And whenever we need something, the Double Support team gets back to us the same day.
Every project has its own file now: costs, purchases, progress claims. We know where a project stands and what it has cost us without waiting for month-end.
We used to run several programs that didn't talk to each other. With Zyntra it's one system in Arabic and English, and the reports are ready whenever I need them.
In production, the key is knowing what's in stock and what to order. Now it's right there on my screen, and we're no longer surprised by a shortage halfway through a job.
Bookings and payments are linked now, so I can see who has paid and who still owes in seconds. That alone saved us a lot of calls and back-and-forth checking.
We sell, install and service equipment, and things used to slip between invoices and service requests. Now every customer has a full record: what they bought, when we installed it, and when their next service is due.
Appointments and reminders noticeably cut our missed visits, and each patient file now holds everything from the treatment plan to payments.
The system is easy, and our staff picked it up quickly. More importantly, when we need a change, the team understands us and gets it done.
I can see where every car is and who has it from one screen, and the customer's contract is ready in minutes.
I wanted a system that would grow with the business, not one I'd have to replace a year later. Zyntra was that system.
With more than one branch, it was hard to track what each one used. Now purchasing and stock per branch are clear, and we order only what we need.
Tour programs, bookings and supplier accounts are all in one place. When a customer calls, we know where their booking stands right away, no digging through paperwork.
We now see maintenance and licensing dates for every car before they're due, which means far fewer cars sitting idle.
The biggest gain for us is that invoices and payments are tied directly to each booking. At month-end, the accounts are already done.
We wanted a simple system covering sales, inventory and accounting without the complexity, and that's what we found. Support is always there too.
From booking to check-in to invoicing, it's all one system. Our team in Wadi Rum uses it easily, and I can see occupancy from wherever I am.
Every production has its own budget and expenses. We know what each project cost and what we made on it, and that changed how we price our work.
Our consulting projects have many phases and payments. Zyntra organized our follow-up, so we know what to invoice and when.
Contracts are ready in minutes, and every customer's history is on file. When a customer comes back, we know their record at a glance.
We work with agents abroad, and having the system in both Arabic and English made a big difference. Agent statements come out ready to send.
In desserts, ingredients make a big difference to cost. Now we know the exact cost of every item and price accordingly.
Custom orders used to live on WhatsApp and in a notebook. Now every order is logged with its date and details, and nothing gets forgotten.
The system organized our day-to-day work, and everyone on the team knows what's expected of them.
We know each project's profitability while it's still running, not after it ends. That has helped us price new bids properly.
Every case has one file with its hearings, documents and fees. Billing clients is faster and clearer.
As a consultancy, our time is our product. We now track hours on every engagement and bill them accurately.
Working across currencies and locations was exhausting. Zyntra put our accounts in order and gave us a clear picture.
From a customer's first call to the day they collect their car, every step is recorded. Our sales team follows up on leads much better now.
What I like most is that the reports are clear and come out in one click. I no longer wait for someone to prepare numbers for me.
We handle contracts and recurring services, and the system issues invoices and renewals on time without us chasing them manually.
Appointments, case files and our medicine stock are all in one place now. The work is calmer and more organized.
As a tech company, we know what a good system looks like. Zyntra is fast and flexible, and the Double Support team speaks our language.
We oversee several companies, and the system lets us look at each one separately and at all of them together.
Our inventory is lots of small parts that were hard to control. Now every item is tracked from purchase to sale.
We run different programs with different funding, and the system helped us separate each program's expenses and report to donors easily.
Our stock, serial numbers and warranties are under control, and we know which device was sold to whom and when.
Every translation job has its own file, deadline and invoice. Nothing gets lost in emails anymore.
We have many translators and projects running at once. The system shows us who's working on what and what's ready to invoice.
In medical equipment, documentation matters a lot. We now have a clear record of purchases, sales and servicing.
Every car in the showroom has a file with its cost and expenses, so we know our real profit on each sale.
The system is easy for the whole team, even those without much software experience. Support is quick, too.
We work with many programs, volunteers and partners. Zyntra organized our follow-up and reporting and saved us a great deal of time.
Policy renewals now alert us before they're due, so far fewer clients slip away because a renewal was missed.
Appointments and reminders made a big difference for us, and we now have a record for every client and her treatments.
We know our coffee and milk usage day by day, and we're no longer caught short mid-shift.
Memberships, events and fees are all in one system now. Staying in touch with our members is easier and more organized.
We now know exactly what each meal costs and which supplier works best for us. That showed up directly in our margins.
In specialty coffee, every batch has its own cost. The system helps us track beans from purchase to roaster to cup.
Patient files, appointments and billing are in one place, and the front desk works much faster.
Tenant contracts, payments and renewals are all clear. I know who owes and who has paid in real time.
We moved to Zyntra quickly, and the team helped us at every step until we could run it on our own.
From order to delivery, everything is recorded. We know what sells best and plan production around it.
Player subscriptions and payments are clear now, and parents get a reminder before each payment is due.
Long treatment plans are easy to follow now, and patients know what they've paid and what's left.
I didn't expect a system this complete to be this easy. I'd recommend it to anyone who wants to get their business organized.
In peak seasons orders pile up, and the system lets us keep up without mix-ups in orders or deliveries.
Managing shops, rents and expenses is much easier, and reports are ready for management every month.

