WhatsApp and SMS

Zyntra OS + RingCentral

Zyntra Call Center's calls on your own RingCentral account, and text messages sent through it.

What is RingCentral?

RingCentral is a cloud phone system for businesses: numbers, extensions, voicemail and messages, run from RingCentral's own account.

What you gain when you connect it

Your RingCentral, in Zyntra. Agents answer, call, hold, record and transfer from Zyntra Call Center's desk, through your RingCentral account.
Status kept in step. An agent's Available, Busy or Offline in RingCentral's app shows in Zyntra.
Texts too. Zyntra's text messages can go from your RingCentral number.
Supervisors listen. A supervisor can listen to a live call.

Who it suits

A company that already has RingCentral and runs its call center on Zyntra Call Center.

How to switch it on

Open Call Center › Set-upAn administrator who may change settings opens it in Zyntra OS.
Enter your own accountChoose RingCentral and enter its address, client ID, client secret and JWT, and the voicemail box — from your own account with the provider. Secret keys are kept sealed and never shown again.
Try it in test modeIt starts in test mode: you try it, and nothing real is sent, charged or recorded.
Switch it onTurn test mode off and switch it on — from then on it works by itself.

Every connection is free

We take no setup fee for anything our customers need that improves their work: enter your own account and key, and it works. You pay your subscription to the service provider only, not to us; the connection with Zyntra is free.

Talk to us

See them working

Ask for a demo and our team shows you the connections your company needs.

Talk to us +962 795 900 124 [email protected]