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Zyntra OTAWhatsApp and SMS
Zyntra OS + WhatsApp Business
Approved messages and replies from your own WhatsApp Business number, with the conversation kept in Zyntra.
What is WhatsApp Business?
WhatsApp Business is Meta's WhatsApp for companies; through its Cloud API a business sends and receives messages from its own number.
What you gain when you connect it
- Your own number. Messages go from your WhatsApp Business number, directly through Meta.
- Replies become tickets. A message to your number opens a support ticket, or joins that number's open one; your team's reply goes back by WhatsApp.
- Reminders beside your emails. Invoice, estimate, proposal and contract reminders can go out as your approved templates.
- Seen and read. Each message shows sent, delivered and read, or failed.
- Opt-outs kept. A reply of STOP or إيقاف records that number's opt-out from marketing messages.
Who it suits
A business whose customers write on WhatsApp and want answers there.
How to switch it on
- Open Setup › Channels › WhatsAppAn administrator who may change settings opens it in Zyntra OS.
- Enter your own accountEnter your phone number ID, WhatsApp Business account ID, access token and app secret — from your own account with the provider. Secret keys are kept sealed and never shown again.
- Try it in test modeIt starts in test mode: you try it, and nothing real is sent, charged or recorded.
- Switch it onTurn test mode off and switch it on — from then on it works by itself.
Every connection is free
We take no setup fee for anything our customers need that improves their work: enter your own account and key, and it works. You pay your subscription to the service provider only, not to us; the connection with Zyntra is free.
See them working
Ask for a demo and our team shows you the connections your company needs.