Zyntra OS features
Every message and every document beside the record it belongs to
Your team reads and writes email, WhatsApp and Teams without leaving Zyntra OS, and every document comes out in your language — Arabic too, in your own layout, ready to sign.

Part of Zyntra OS
Every message sits on the record it belongs to
Mail, WhatsApp, SMS, calls and meetings in one story with the customer, the deal or the ticket.
- Calls and SMS through RingCentral or Twilio, with calls ringing in the browser
- Meetings on calendar events through Teams, Zoom or Google Meet
- A shared link works only while its contact may still sign in, and is addressed by a token, never a number
- Mail opens and clicks tracked, and mail written in the language the recipient reads
- DocuSign beside the built-in signing
Communication & Documents
Communication
Mailboxes, WhatsApp, SMS and Teams, in the same place as the work.
- Each person’s mailbox — Microsoft 365, Gmail or any IMAP server — read and written from Zyntra OS
- All outgoing mail through your own mail server, checked before it sends, with email templates you write
- A BCC copy to your own address on only the kinds of email you choose, set in Settings › Email
- WhatsApp Business: approved templates, replies inside the 24-hour window, an inbox of replies and opt-outs
- SMS through Twilio, Clickatell, MSG91 or Unifonic, on your own account
- Microsoft Teams chats, channel messages and presence
- Notifications and reminders, and screens that refresh by themselves when someone else changes a record

Documents
Documents in your language — Arabic too — in your own layout, signed online.
- Arabic PDFs, shaped and right to left, and documents printed in the language the customer reads
- Your own PDF layout for invoices, estimates and the other documents
- Bulk PDF export, and an export of e-invoices
- Proposals and estimates accepted, and contracts signed, online by the customer
- A discussion with the customer on each document, in their portal
- Files on every record’s timeline, and files from OneDrive, Google Drive or Dropbox

Zyntra OS communication and documents
Can I read and send my email inside Zyntra OS?
Yes. Each person connects their Microsoft 365, Gmail or IMAP mailbox and reads and writes it beside the customer’s records; WhatsApp Business, SMS and Microsoft Teams chats work there too. Communication & Documents.
Does Zyntra OS print Arabic invoices and documents?
Yes. Invoices and the other documents come out as Arabic PDFs, shaped and right to left, or in English, in the language the customer reads and in your own PDF layout. Communication & Documents.
See it with your own work
Ask for a demo and our team will show you this part of Zyntra OS, in your language — Arabic too.

