Amman, Jordaninfo@double-support.com +962 795 900 124 User guide

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Client login User guideالعربية Amman, Jordaninfo@double-support.com +962 795 900 124

Zyntra OS by Double Support

A hotel management system for hotels in the UK

Zyntra Hotel runs the room calendar, stays and the guest’s bill, housekeeping, rates and seasons, the booking platforms’ calendars and your own booking website — on top of the hotel’s accounts. For a company in the United Kingdom, Zyntra OS keeps the books in pounds sterling with VAT on each line, and reads UK banks through GoCardless.

Ask for a demo See Zyntra Hotel

A day in a hotel

Bookings arrive from the booking platforms, from the hotel’s own website and from the front desk. Guests check in, charge to their room and check out with one bill. Housekeeping turns the rooms, and prices change with the season. In Zyntra Hotel every booking, from any source, lands in the same calendar, so a night is never sold twice, and the stay’s bill reaches the accounts by itself.

For a company in the UK

Payments: Stripe, Mollie, Klarna and PayPal

Your customer pays an invoice online by card through Stripe, Mollie or Adyen, with PayPal, or later with Klarna.

Peppol e-invoices

An invoice sent as Peppol BIS Billing 3.0 to a customer who receives Peppol e-invoices, switched on in the company's settings.

Call center teams

English-speaking agents on calls, chat and email, from Amman, for companies in the United States and Europe.

What Zyntra OS covers

The parts below are already in Zyntra OS; you switch on the ones you use.

What you run in Zyntra OS

What it looks like in Zyntra OS, the business system Double Support makes in Amman.

The room calendar

Every booking from every source in one calendar, so a night is never sold twice.

Zyntra Hotel

Booking platforms

Each room’s calendar shared with the platform, and the platform’s calendar read back.

Booking.com

Your own booking website

On your own domain, pricing each stay by your plans and seasons, in Arabic too.

Zyntra Hotel

Staff and pay

Shifts, attendance, leave and payroll for the hotel’s staff in the same system.

HR & Payroll

Pounds sterling and VAT

A company set up in pounds sterling from its first day, VAT on each line of an invoice and a bill, and an invoice in the customer's own currency with the day's exchange rate.

Accounting

UK banks through GoCardless

Bank accounts in the UK and Europe read through GoCardless, or a statement file in MT940 or CAMT.053; the transactions reach Accounting › Banking to be matched.

GoCardless integration

Questions from companies in the UK

Does it work with Booking.com and Airbnb?

Yes, through each room’s calendar: give the platform the room’s calendar address so it sees your bookings, and read the platform’s calendar so you see its bookings.

Can guests book on our own website?

Yes. Your booking website works on your own domain, prices each stay by your plans and seasons, and puts the booking in the same calendar.

Does Zyntra OS work for a company in the United Kingdom?

Yes. A company starts in pounds sterling, charges VAT on each line, reads its bank accounts through GoCardless and takes payments through Stripe, Mollie, Klarna or PayPal. Zyntra OS is made by Double Support, a software company in Amman, Jordan.

Does Zyntra OS send VAT returns to the UK tax office?

No. It keeps the VAT you charged and paid in the accounts, line by line; it does not send returns to the UK tax office.

More pages to read

See it with your own work

Ask for a demo and our team in Amman will show you Zyntra OS on work like yours, in Arabic or in English.

Ask for a demo +962 795 900 124 info@double-support.com