Amman, Jordaninfo@double-support.com +962 795 900 124 User guide

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Client login User guideالعربية Amman, Jordaninfo@double-support.com +962 795 900 124

Zyntra OS by Double Support

HR and payroll software for companies in the US

Zyntra OS runs your people and their pay in the same system as your accounts: attendance by punch, shifts and leave, then a payroll that reads them and gives each person a payslip. For a company in the United States, Zyntra OS prices each line with its state and local sales tax through AvaTax, and keeps the books in dollars.

Ask for a demo See HR & Payroll

A payroll month

People punch in and out, work their shifts, take leave someone approves and work overtime. At the end of the month each salary has its tax worked out by the brackets you set, deductions and contributions taken at your rates, loans taken off the payslip, and the totals posted to the books. A closed payroll month locks its attendance, and the books receive each run’s totals, not each person’s salary.

For a company in the US

Banks through Plaid

Your bank accounts read through Plaid, their transactions reaching Accounting › Banking to be matched.

Shipping and calls

Labels and rates with FedEx, DHL Express, Shippo or EasyPost; calls and text messages through Twilio or RingCentral.

Call center teams

English-speaking agents with an American accent on calls, chat and email, from Amman, for companies in the United States.

What Zyntra OS covers

The parts below are already in Zyntra OS; you switch on the ones you use.

What you run in Zyntra OS

What it looks like in Zyntra OS, the business system Double Support makes in Amman.

Attendance and leave

Attendance by punch, shifts and rosters, holiday calendars, and leave of each type routed to the right approver.

HR & Payroll

Fingerprint, card and face devices

A device that sends its punches by itself marks each person’s attendance in HR.

Attendance devices

Tax and contributions

Income-tax brackets set per country and year, the employee’s share deducted and the employer’s contribution worked out, at the rates you enter.

Payroll with income tax and social security

Payslips and loans

Payslips in your own template, loans taken off the payslip, and overtime rates.

HR & Payroll

Sales tax by AvaTax

Each address checked by AvaTax, and each line of a sales order, an invoice or a credit note priced with its state, county, city and district tax; the invoice is recorded with AvaTax when it is issued and voided there when it is cancelled.

Avalara AvaTax integration

Payments: Stripe, Authorize.net, PayPal and Klarna

Your customer pays an invoice online by card through Stripe, Authorize.net, Braintree or 2Checkout, with PayPal, or later with Klarna.

Stripe integration

Questions from companies in the US

Does the payroll read attendance by itself?

Yes. The month’s attendance, leave and overtime come from HR, and a closed payroll month locks its attendance.

Does the accountant see every salary?

No. The books receive each payroll run’s totals, not each person’s salary, and who reads salaries is set by the rights.

Does Double Support work with companies in the United States?

Yes. Double Support has an office in St. Petersburg, Florida, and clients in the United States. It makes Zyntra OS, its business system, and runs English-speaking call center teams for US companies.

Does Zyntra OS work out US sales tax?

Yes, through Avalara AvaTax with your own AvaTax account: each line is priced with its state, county, city and district tax, the issued invoice is recorded with AvaTax, and a cancelled one is voided there.

More pages to read

See it with your own work

Ask for a demo and our team in Amman will show you Zyntra OS on work like yours, in Arabic or in English.

Ask for a demo +962 795 900 124 info@double-support.com