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Zyntra OS by Double Support

Repair shop software for device repairs in Saudi Arabia

Zyntra Repair runs a repair shop from the counter to collection: the device’s history at intake, the estimate, the part held for the customer, the warranty comeback and the reminder when a device is not collected. For a company in Saudi Arabia, Zyntra OS is ready for ZATCA e-invoicing and keeps the books in Saudi riyals.

Ask for a demoSee Zyntra Repair

Zyntra Repair, the overview: repairs open, late against their promise, ready and not collected, invoiced and still due, and the charts

A day in a repair shop

A customer brings a phone: the counter finds its history by serial or IMEI, the technician diagnoses it and the estimate is approved. The part is held for that customer, so the till or another repair cannot sell it. A week later a device comes back under warranty, and nobody argues at the counter: in Zyntra Repair it opens a linked repair, and the work billed last time is free this time.

For a company in Saudi Arabia

Payments: Tabby, Tamara, HyperPay, PayTabs and Tap

Your customer pays an invoice online by card, or in instalments with Tabby or Tamara; PayTabs connects through its Saudi region.

Banks, shops and messages

Bank accounts read through Lean or Tarabut, or a statement file; orders and stock with Salla and Zid; text messages through Unifonic; shipping with Aramex, DHL Express or FedEx.

Payroll and clinics

End-of-service gratuity worked out by the Saudi labour law rule; and a clinic on Zyntra Clinic sends its insurance eligibility, prior authorizations and claims through NPHIES.

What Zyntra OS covers

The parts below are already in Zyntra OS; you switch on the ones you use.

What you run in Zyntra OS

What it looks like in Zyntra OS, the business system Double Support makes in Amman.

The device’s history at intake

Found by serial or IMEI the moment the device is checked in.

Zyntra Repair

The part held for the customer

From estimate to invoice, the part cannot be sold at the till or taken by another repair.

Zyntra Repair

Warranty comebacks, free

A device back under warranty opens a linked repair, and the work billed last time is free.

Zyntra Repair

Fair figures for every technician

Done before the promised time counts as waiting, not late.

Zyntra Repair

ZATCA e-invoicing, ready

Zyntra OS signs each invoice, adds its QR code and chains it to the one before; standard invoices go to ZATCA for clearance and simplified ones for reporting, credit and debit notes too, once your company is onboarded with the code from the Fatoora portal.

ZATCA integration

Saudi riyals, and any other currency

Your books in Saudi riyals, an invoice in the customer's own currency, and the day's exchange rate read for you; the VAT return is due by the end of the month after its period.

Saudi Arabia

Questions from companies in Saudi Arabia

What happens when a device comes back under warranty?

Zyntra Repair opens a linked repair, and the work billed last time is free this time.

Are uncollected devices reminded?

Yes. Zyntra Repair reminds the customer of a device not collected, and reminds again later.

Does Double Support work with companies in Saudi Arabia?

Yes. Double Support, a software company in Amman, Jordan, has clients in Saudi Arabia. Zyntra OS, its business system, is ready for ZATCA e-invoicing and works in Saudi riyals, in Arabic and English.

Is Zyntra OS ready for ZATCA e-invoicing (Fatoora)?

Yes, it is ready. It makes the invoice ZATCA asks for, signs it, adds its QR code and chains it to the one before, and sends standard invoices for clearance and simplified invoices for reporting. Sending is switched on once your company is onboarded with the code from the Fatoora portal.

More pages to read

Contracting software in Saudi ArabiaA bill of quantities that cannot be over-billed, subcontractors, retention and each project’s costs. Manufacturing software in Saudi ArabiaBills of materials, production orders, material planning, the shop floor and each order’s real cost. Appointment booking software in Saudi ArabiaA calendar that never books a time twice, deposits and packages in the books, and group classes with seats. Call center software in Saudi ArabiaThe caller’s card from your own customers, one agent per call, staffing, client billing and quality reviews. E-commerce platform in Saudi ArabiaEvery order an invoice, the last unit never sold twice, stock and payment posted with each order. University management system in Saudi ArabiaStudy plans, registration, GPA, attendance, the graduation audit, fees by the credit hour and the student portal. Inventory software in Saudi ArabiaStock in each warehouse, purchasing from your vendors, lots with their expiry, and every movement in the books. ERP system in Saudi ArabiaSales, accounting, stock, projects, HR and payroll in one system. Accounting software in Saudi ArabiaA chart of accounts, cheques, banks, closed periods and tax, in Arabic and English. HR and payroll software in Saudi ArabiaAttendance, shifts, leave, payroll with tax and contributions, and payslips. Repair shop software in JordanDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in the UAEDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in QatarDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in KuwaitDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in BahrainDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in OmanDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in the USDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in the UKDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in GermanyDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in FranceDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures.

See it with your own work

Ask for a demo and our team in Amman will show you Zyntra OS on work like yours, in Arabic or in English.

Ask for a demo +962 795 900 124 info@double-support.com