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Zyntra OS by Double Support

Repair shop software for device repairs in the UK

Zyntra Repair runs a repair shop from the counter to collection: the device’s history at intake, the estimate, the part held for the customer, the warranty comeback and the reminder when a device is not collected. For a company in the United Kingdom, Zyntra OS keeps the books in pounds sterling with VAT on each line, and reads UK banks through GoCardless.

Ask for a demoSee Zyntra Repair

Zyntra Repair, the overview: repairs open, late against their promise, ready and not collected, invoiced and still due, and the charts

A day in a repair shop

A customer brings a phone: the counter finds its history by serial or IMEI, the technician diagnoses it and the estimate is approved. The part is held for that customer, so the till or another repair cannot sell it. A week later a device comes back under warranty, and nobody argues at the counter: in Zyntra Repair it opens a linked repair, and the work billed last time is free this time.

For a company in the UK

Payments: Stripe, Mollie, Klarna and PayPal

Your customer pays an invoice online by card through Stripe, Mollie or Adyen, with PayPal, or later with Klarna.

Peppol e-invoices

An invoice sent as Peppol BIS Billing 3.0 to a customer who receives Peppol e-invoices, switched on in the company's settings.

Call center teams

English-speaking agents on calls, chat and email, from Amman, for companies in the United States and Europe.

What Zyntra OS covers

The parts below are already in Zyntra OS; you switch on the ones you use.

What you run in Zyntra OS

What it looks like in Zyntra OS, the business system Double Support makes in Amman.

The device’s history at intake

Found by serial or IMEI the moment the device is checked in.

Zyntra Repair

The part held for the customer

From estimate to invoice, the part cannot be sold at the till or taken by another repair.

Zyntra Repair

Warranty comebacks, free

A device back under warranty opens a linked repair, and the work billed last time is free.

Zyntra Repair

Fair figures for every technician

Done before the promised time counts as waiting, not late.

Zyntra Repair

Pounds sterling and VAT

A company set up in pounds sterling from its first day, VAT on each line of an invoice and a bill, and an invoice in the customer's own currency with the day's exchange rate.

Accounting

UK banks through GoCardless

Bank accounts in the UK and Europe read through GoCardless, or a statement file in MT940 or CAMT.053; the transactions reach Accounting › Banking to be matched.

GoCardless integration

Questions from companies in the UK

What happens when a device comes back under warranty?

Zyntra Repair opens a linked repair, and the work billed last time is free this time.

Are uncollected devices reminded?

Yes. Zyntra Repair reminds the customer of a device not collected, and reminds again later.

Does Zyntra OS work for a company in the United Kingdom?

Yes. A company starts in pounds sterling, charges VAT on each line, reads its bank accounts through GoCardless and takes payments through Stripe, Mollie, Klarna or PayPal. Zyntra OS is made by Double Support, a software company in Amman, Jordan.

Does Zyntra OS send VAT returns to the UK tax office?

No. It keeps the VAT you charged and paid in the accounts, line by line; it does not send returns to the UK tax office.

More pages to read

Contracting software in the UKA bill of quantities that cannot be over-billed, subcontractors, retention and each project’s costs. Manufacturing software in the UKBills of materials, production orders, material planning, the shop floor and each order’s real cost. Appointment booking software in the UKA calendar that never books a time twice, deposits and packages in the books, and group classes with seats. Call center software in the UKThe caller’s card from your own customers, one agent per call, staffing, client billing and quality reviews. E-commerce platform in the UKEvery order an invoice, the last unit never sold twice, stock and payment posted with each order. University management system in the UKStudy plans, registration, GPA, attendance, the graduation audit, fees by the credit hour and the student portal. Inventory software in the UKStock in each warehouse, purchasing from your vendors, lots with their expiry, and every movement in the books. ERP system in the UKSales, accounting, stock, projects, HR and payroll in one system. Accounting software in the UKA chart of accounts, cheques, banks, closed periods and tax, in Arabic and English. HR and payroll software in the UKAttendance, shifts, leave, payroll with tax and contributions, and payslips. Repair shop software in JordanDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in Saudi ArabiaDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in the UAEDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in QatarDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in KuwaitDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in BahrainDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in OmanDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in the USDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in GermanyDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures. Repair shop software in FranceDevice intake with its history, the part held for the customer, warranty comebacks and fair technician figures.

See it with your own work

Ask for a demo and our team in Amman will show you Zyntra OS on work like yours, in Arabic or in English.

Ask for a demo +962 795 900 124 info@double-support.com