Side by side

Zyntra OS vs Microsoft Dynamics 365

Microsoft Dynamics 365 is a family of business apps — Sales, Customer Service, Contact Center, Business Central, Finance, Project Operations, Human Resources and more — that you choose and license one by one. Zyntra OS is one system whose parts already work as one — made in Amman, and it speaks your language, Arabic too.

Who each one is for

Zyntra OS

Companies that want sales, accounting, HR and payroll, projects and the call center in one system that speaks your language — Arabic too — with e-invoicing built in for Jordan, Saudi Arabia and Peppol — for one company or several. Made by Double Support in Amman.

Microsoft Dynamics 365

Companies that want business apps from Microsoft on its Azure cloud, chosen one by one — from Business Central for small and midsize organizations to Finance, Supply Chain Management and Commerce for larger ones.

Side by side, area by area

Area	Zyntra OS	Microsoft Dynamics 365	The difference
Customers and leads (CRM)	From the form on your website to a won deal; a won deal opens its project	Dynamics 365 Sales takes a sale from lead to opportunity, quote and order	Both do this. In Dynamics 365, Sales is an app of its own
Sales: quotes and orders	Estimates and proposals your customer accepts from a link, sales orders, and the estimate turned into its invoice	Quotes become orders and invoices, in Sales and in Business Central	Both do this
Invoicing and accounting	Full accounting with the accountants' own chart, cheques and closed periods, in the same system as the sales	Business Central and Finance: ledger, receivables, payables, bank reconciliation, VAT and consolidation	Both do this. In Dynamics 365 it is Business Central or Finance, licensed apart from Sales
E-invoicing and sales tax	Built in: JoFotara for Jordan, ZATCA for Saudi Arabia and Peppol; US sales tax through your own Avalara AvaTax account	Finance submits invoices to ZATCA; Business Central and Finance write Peppol BIS 3 invoices; Business Central's US version works out sales tax from the rates you enter. JoFotara is not named on its pages	Both reach ZATCA and Peppol; JoFotara is built into Zyntra OS, and its US sales tax runs through Avalara AvaTax
HR and payroll	Payroll with income tax and social security, attendance, leave and staff records	Dynamics 365 Human Resources; payroll through partner payroll systems	Zyntra OS runs payroll itself; Dynamics 365 hands it to a payroll partner
Projects and time	Projects with tasks, milestones and time; each hour keeps its rate, and each project shows its profit and loss	Dynamics 365 Project Operations, an app of its own	Both do this. In Dynamics 365 it is an app of its own
Call center	Zyntra Call Center, an add-on: calls from the browser through your own Twilio Voice or RingCentral account, with a wallboard and reports	Dynamics 365 Contact Center: voice and digital channels, working with the CRM of your choice	Both have one. Zyntra Call Center runs on your Twilio Voice or RingCentral account
An assistant that does the work	Flowrica moves a deal, assigns tasks or moves an event: she shows the change, you confirm, and you can undo it. In the base price	Its own assistant features in Sales research leads and draft emails	Both have an assistant. Flowrica works across every part of Zyntra OS and is in its base price
Your language	Speaks your language — Arabic too, right to left on every screen and paper	Arabic is not among Business Central's 56 languages; some Sales Premium features support Arabic	Zyntra OS screens speak Arabic; Business Central's screens do not
Hosting and your data	Your own Zyntra on its own address with its own database, hosted in Europe and backed up every night	Microsoft Azure; Business Central in Jordan and Saudi Arabia keeps its data in the UAE, and it can also run on your own servers	Dynamics 365 runs on Azure, and Business Central also on your own servers; Zyntra OS gives each company its own database in Europe

Read on each company's own public pages on 4 November 2026. Products change; their pages have today's details and prices.

Need a connection we don't have yet? We build it — free.

If your business needs a third-party service that Zyntra OS doesn't connect to yet, and it's a global service, we add it at no cost to you.

When Dynamics 365 is the better choice

Your company already works in Microsoft's world and wants its business apps on Azure, beside its other Microsoft tools.
You need large apps for supply chain, commerce or field service: Dynamics 365 has one for each.
You want to run Business Central on your own servers.
You run a contact center on a CRM you already have: Dynamics 365 Contact Center works with the CRM of your choice.

Moving from Dynamics 365 to Zyntra OS

Zyntra OS brings your books from Dynamics 365 Business Central and your clients and deals from Dynamics 365 Sales, signed in with your Microsoft account. It only reads the old system, shows you what will come before anything is written, checks the opening balances to the fils, and an import can be undone.

Your own installation is up and running within one day of your payment, and our team sets it up with you. There is no setup fee.

Ask for a demo Move from Dynamics 365, step by step

Questions

Is Zyntra OS an alternative to Dynamics 365?

For a company that wants sales, accounting, payroll, projects and a call center in one system rather than separate apps, yes. If you need large supply chain or commerce apps on Azure, Dynamics 365 may suit you better.

Does Zyntra OS send invoices to JoFotara and ZATCA?

Yes. JoFotara for Jordan and ZATCA for Saudi Arabia are both built in, with Peppol and US sales tax through your Avalara AvaTax account.

Can I bring my data over from Dynamics 365?

Yes. Your books come from Business Central and your clients and deals from Dynamics 365 Sales, read only and checked to the fils, and the import can be undone.

Does Zyntra OS speak my language?

Yes — Arabic too. Every screen and every document, from invoices to payslips and contracts, is right to left in Arabic, and each person chooses their language.

Where these facts come from

What this page says about the other product comes from its own public pages, read on 4 November 2026:

What it says about Zyntra OS is what the product does today; the user guide shows each part step by step.