Zyntra OS
Zyntra Legal
Zyntra Real Estate
Zyntra Hotel
Zyntra E-commerce
Zyntra Appointments
Zyntra Repair
Zyntra Garage
Zyntra Concierge
Zyntra Contracting
Zyntra Clinic
Zyntra Call Center
Zyntra OTASupport
Every Support topic of the Zyntra OS user guide, step by step: Open and answer a ticket, Answer a live chat, Knowledge base.
3 topics
- Open and answer a ticketA ticket is something a customer asked for. The Support screen shows what customers asked, who owes them an answer, and by when.
- Answer a live chatA live chat is a visitor on your website, or a customer in the client portal, who asked to talk to a person. The Live Chat screen shows who is waiting, the conversations you hold, and the ones that ended.
- Knowledge baseThe knowledge base holds what you have written down, and who is allowed to read it: your staff only, your customers, or anyone.
The other parts of the guide
- Getting started
- Your companies
- People
- Money set-up
- Look and feel
- Sales: from lead to paid
- Projects
- HR
- Contracts and subscriptions
- Expenses
- Purchase: from request to paid
- Inventory
- Fixed equipment
- Logistics
- Accounting
- Reach
- Flowmind
- More screens
- Real Estate
- Legal
- Repair
- E-commerce
- Concierge
- Call Center
- Contracting
- Clinic
- Garage
- Appointments
- Hotel