Repair

Every Repair topic of the Zyntra OS user guide, step by step: Overview, rights and Flowrica, Take a repair in, Work a repair through and 2 more.

5 topics

Overview, rights and FlowricaZyntra Repair runs a repair shop: devices taken in at the counter, diagnosed, priced for the customer's approval, repaired, checked and handed back. This screen shows the whole shop at a glance.
Take a repair inWrite each device down as it came in, with what is already wrong with it. The customer signs at the counter after it is saved, and takes a ticket with the tracking link.
Work a repair throughEach device walks the same steps, in order: Received, Diagnosing, Estimate & Approval, Checklist, In Repair, Quality Check, Ready for Pickup. Money, parts and the conversation with the customer sit on the same page.
Workshop, workload, reportsA technician's own bench, the manager's board of who does what, and the reports a shop reads at the end of the month.
Catalogue and setupThe devices, services and parts the shop prices; the checklists; the workflow's statuses; and the settings that open online booking and tracking to customers.

The other parts of the guide