Skip to content
Client login
Menu

Reach

Reach text messages

A text message Reach sends to a lead's phone when a campaign reaches its step. The screen counts its characters and how many texts it takes.

Where

Reach › Channels › SMS

Who

Anyone allowed to create Reach channels.
1
Open SMS and press + New text message.
2
Type the Name. Choose an SMS template to start from if you have one.
3
Write the Text. The fields are the same as in an email, such as {lead_name}. Under it the screen counts the characters and the texts it takes, for example 62 characters · 1 text.
4
Press Save.
A text message's form with its counter
Written inOne text holdsA longer one is split every
Latin letters and digits only160 characters153 characters
Any Arabic letter (or another sign outside them)70 characters67 characters

An open text message shows how many were Sent and how many were not, its text, Send a test to Your own number, or type one, and the Send log.

A text message opened, with its send log
When no SMS provider is connected, text messages are written and kept here, and each send is recorded as Not sent — no SMS provider is connected.

A campaign sends it with its step Reach: send an SMS. See Build a campaign's steps.

Questions

Where is “Reach text messages” in Zyntra OS?

Reach › Channels › SMS

Who can use “Reach text messages”?

Anyone allowed to create Reach channels.