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School

Messages

Updated in 5.20.69

A guardian writes to the teachers of their child, and a student to their own teachers, from the portal; the teacher reads and answers here. The school decides whether messages are on, when they reach the teachers, and who reads them to keep students safe.

Where

School › Messages

Who

A teacher with the right to answer their own students and families sees only the conversations opened with them. Reading every conversation, announcing, and the settings are each a right of their own.

My conversations

Each line is one conversation: the student, their grade and section, who wrote (a Guardian or the Student) and the last message. A conversation whose family's last message has not been answered yet says Waits since with the time, and the new messages are counted. Waiting for an answer only keeps those alone, and the search box finds a student or the person who wrote. The tab counts the conversations waiting for you.

Press a line to read it: who wrote it, the student's class, and what you teach the student. The messages read from the oldest; your answers sit on the other side. When the family has read your answer, it says so under the messages.

A teacher's conversations and one of them open

Answer

1
Open the conversation and type in Your answer. Add up to 3 files if you need them (10 MB each).
2
Press Send. The family reads it on the school page of the portal, and the conversation stops waiting.
3
When the family's last message needs no answer (a «Thank you»), press No answer needed: the conversation stops waiting without a message.
A teacher typing an answer

A new message from a family rings your bell. A family who writes outside the school's office hours is told when their message reaches you; it appears here, and rings your bell, when the office hours begin.

Every conversation (safeguarding)

Who holds the right to read every conversation (the head and the coordinators) sees every conversation of the school, with the teacher each one is with. They read; they never write in one — the page says so, and each reading is kept in the record of changes. Both sides read the same sentence under every conversation: the school's head and coordinators may read these messages to keep students safe.

Every conversation of the school, read to keep students safe

Announcements

A teacher with the right to announce writes to A section I teach, A grade I teach or, in a university, A course section I teach — only those are offered. Tick The guardians, The students or both, then Publish, or Save as a draft.

A teacher's new announcement

Under My announcements each one says how many guardians and students it reaches, and how many of them have read it on the portal. The school's own Announcements page lists them too.

My announcements and how many read them

Settings

Who holds the settings right chooses, for this school:

1
Families and students write to their teachers — off: nobody starts or adds a message, and what was written stays to read.
2
Messages reach the teachers in office hours only, with the Office days and the times the office hours begin and end. A message written outside them waits, and the family is told when it reaches the teacher.
3
Tell the other side of a new message by email — at most once an hour for each conversation; the message itself never travels in the email. Off at first.
4
A message is unanswered after (hours) — the figure the reports start from. Press Save.
The school's message settings

In a university

A student writes to the teacher of each section they are registered in this semester; the course and the section are named beside the teacher. The teacher answers here, and announces to a course section of theirs.

A university teacher answering a student
A course section's announcement and how many read it
Next: Message reports · The family's side: The parent and student portal

Questions

Where is “Messages” in Zyntra OS?

School › Messages

Who can use “Messages”?

A teacher with the right to answer their own students and families sees only the conversations opened with them. Reading every conversation, announcing, and the settings are each a right of their own.