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Reach

When someone unsubscribes

Every Reach email carries an unsubscribe link of its reader's own. One press stops your company's marketing email to them, and Reach keeps to it.

Where

The link at the end of every Reach email

Who

The person who received the email. No account is needed.

The page names your company and the person's address, partly hidden, so they know which email it is about, and offers one button: Unsubscribe.

The unsubscribe page a person opens from a Reach email
The person seesWhen
You will not receive marketing email from us any more.They pressed Unsubscribe.
You are already unsubscribed. Nothing more to do.They pressed it before.
This link is not valid or has expired.The link is wrong, too old, or was revoked.

Inside Zyntra OS the address joins the suppression list with the reason Unsubscribed and the source From the unsubscribe link in “…”, naming the email. Every later send to it says Not sent — unsubscribed. See Who Reach does not write to.

How long an unsubscribe link keeps working is set under How long links last. See Reach public links.

Questions

Where is “When someone unsubscribes” in Zyntra OS?

The link at the end of every Reach email

Who can use “When someone unsubscribes”?

The person who received the email. No account is needed.