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Sales: from lead to paid

Win or lose a deal

Move a deal through its stages, write it a proposal, and close it as won or lost.

Where

Leads / Deal › Deals › the deal

Who

The deal's owner, or anyone allowed to edit deals.
1
The stages stand in a line under the head, each with its chance of winning. Click a stage to move the deal there.
A deal's page: the stages in a line under the head, and the Overview tab
2
On the Proposals tab, press + New proposal to write the offer.
3
When the customer says yes, press ✓ Mark Closed Won. The deal closes as won at once.
4
If it is lost, press More ▾ › Mark as Closed Lost, choose the Loss reason (for example Price too high or Competitor won), add the competitor or a note if you know, and press Mark as Closed Lost in the dialog. A reason is required: it feeds the loss reports. A deal can be lost from any open stage.

The deal’s page

The head shows the deal's name, whether it is Open, its customer and owner, then ✓ Mark Closed Won, Ask Flowrica and More ▾ (Edit, Print sheet, Mark as Closed Lost, Archive). A deal that came from a lead says so in a line under the head.

TabWhat it is forWhat you can do there
OverviewThe Stage history, the files and the Deal details (stage, win probability, deal value, weighted value, days in stage, customer). A band warns when the deal has not moved for days.+ Upload file.
ProposalsThe proposals written for the deal.+ New proposal.
TasksTasks about the deal.+ Create task.
ActivityEverything that happened on the deal.+ Log activity.
A deal's page, Proposals tab
A deal's page, Tasks tab

What Flowrica does here

Ask Flowrica opens her on this deal, for example to ask what to do next. In the lost dialog, Ask Flowrica for a suggestion lets her propose the loss reason; you still choose and confirm it.