Returns report

How much was credited back to customers, to whom and why, over the period you choose.

Where

Sales & CRM › Reports › Returns

Who

Anyone allowed to see this screen.

Choose what to Show, what the Returns counted as, what the rows are Grouped by and the Period. For each currency a line says how much was credited back and across how many records, and the table shows each group's Credited back amount, its number of Credit notes and its Share. Export downloads it.

Every figure here is money credited back to a customer. It comes off what they were billed; it is not sales. Void credit notes are not counted.